Adoption of new technologies to support a housing services provider in delivering on its three-year strategy.
The six-figure deal will see Central’s team provide Horton Housing with a comprehensive, flexible support package that includes implementing and managing the move to Office 365, backup and disaster recovery and service desk support as part of Horton Housing’s three-year IT strategy that aims to make significant improvements to support its staff, clients and volunteers.
Horton Housing manages more than 30 different housing, training and support services across Bradford, Calderdale, Kirklees and North Yorkshire. It provides specialist support and quality accommodation for the most vulnerable in society including people who are homeless or people suffering from mental health conditions.
As part of its strategy, Horton Housing wanted to adopt better ways of working remotely without affecting its tenants. Central recommended that Horton move to Office 365 so that it could utilise incorporated tools such as PowerApps and MS Teams to allow for effective communication and collaboration across the business.
Mark Spencer, Head of IT at Horton Housing said, “Central outlined an approach which met the needs of our ongoing IT strategy and during the short time we have been working with them, they have delivered what was promised. As a result of the COVID-19 outbreak, they helped Horton Housing to speed up the transition to remote working, deploying MS Teams across the workforce to ensure we could continue to deliver the high levels of service our clients expect. I am confident that Central’s personal and collaborative approach will enable us to deliver on our future ambitions.”
Paul Beaumont, General Manager at Central Networks and Technologies said, “We are delighted to be working with Horton Housing. Following the appointment, our team made quick enhancements to Horton’s support levels and infrastructure which has helped their team move forward with some specific projects which have been stalled for many years and assist them to move forward with their goals.”
“There is no doubt that remote working is a rising trend and COVID-19 has certainly contributed to its acceleration in recent months. We are seeing more businesses and organisations consider ways to improve communication and streamline operations so that employees can have the flexibility to work from home if they choose to do so.” added Paul.