Introducing the people behind the business

We pride ourselves on bringing unique talent together to benefit our clients. As such, no two colleagues have the same expertise, strengths or skills and that’s just how we like it.

Each member of staff brings their own unique views and way to approach projects, and collectively we utilise that diverse mix to work together in enabling our clients to achieve their goals.

We live for fun and fulfilling projects to work on and to allow us to do this everyone, from bottom to the top, are committed to their continuous professional development to ensure we provide the highest level of insight and expertise to the organisations we work with.

At KC Communications, only the best will do…

Katrina Cliffe

Katrina Cliffe MCIM

Managing Director

Katrina is the founder and Managing Director of KC Communications. Having started her career as an apprentice, Katrina has worked for a variety of organisations including world-renowned design agency ATTIK, whose roots originated in Huddersfield, along with heading up the marketing efforts for a global-facing tech business before going on to establish KC Communications.

Not one to shy away from continued professional development, Katrina has, throughout her 17-year marketing career, gained an Open University Certificate in Business, a Chartered Institute of Marketing (CIM) Diploma in Marketing Communications and has recently completed a CIM Diploma in Digital Marketing with a focus on Metrics & Analysis.

Ellis Noble

Ellis Noble

Account Director

With over seven years of experience, Ellis has worked on the PR accounts of some of the UK’s biggest brands. As part of her role, she focuses on the development and execution of creative campaigns for both PR and marketing clients, working across multiple industry verticals and managing client relationships within the agency. 

Working at an award-winning SEO and PR agency for five years has given her extensive knowledge of digital platforms, and her expertise allows her to develop successful strategies that use data and insight to provide clients with tangible results that can support wider business objectives.

Frankie-meet-the-team

Frankie Lyons

Senior Digital PR Manager

Joining the team from award-winning data and insight-led PR agency, Frankie brings over 5 years of experience working with household brands across a wide range of sectors. From education to personal finance, hair and beauty, tech, travel and interiors, Frankie has worked on SEO led PR campaigns which have received industry accolades, helping businesses achieve tangible results from press coverage to direct sales, all whilst helping to improve overall search visibility and rankings. 

Alongside her agency experience, Frankie was also a board member for an industry-first graduate led digital micro agency for over 2 years, aimed at bridging the digital skills gap across Yorkshire. Frankie also has experience with digital and offline marketing as well as journalism. 

Taking up a brand new role as Senior Digital PR Manager at KC Communications, Frankie will be leading the team in the development of digital PR activity across a number of key accounts for the agency. With a passion for all things digital, Frankie will be helping to upskill the team and utilise her knowledge within the industry in order to expand KC Communications remit for existing and potential clients. 

Kayleigh Morgan

Kayleigh Morgan

Junior Account Manager

With a passion for personal growth and development, demonstrated through undertaking two apprenticeship qualifications in Business and completing a BA (Hons) Marketing degree while working full time (pretty impressive), Kayleigh joins the team as Junior Account Manager.

With in-house experience across multiple sectors, she brings a fresh insight to the team, and in particular being able to relate to clients and place herself in their shoes. With an interest in social media marketing, content creation and brand management, as a Junior Account Manager, Kayleigh maintains relationships with clients and works with the team to help clients achieve their strategies, goals and objectives.

Hollie Thornton

Hollie Thornton

Account Executive

Hollie joins the team alongside studying towards a Digital Marketing apprenticeship. Hollie has five years experience in the Photography industry, having secured a BA (Hons) Photography degree from the University of Huddersfield.

With Hollie’s creative flare, she brings a lot of fresh ideas to the team using her imaginative eye.

Lana Eardley

Lana Eardley

Operations & Talent Manager

Lana joined us as a part time administrative & finance assistant, moving onto become the Operations & Talent Manager. Lana obtained her BA (Hons) at the University of Huddersfield and is now undertaking her MA in Career Guidance and Professional Development alongside her role. Lana brings many years of office and people management experience to KC Communications, holding previous management positions within a large hotel chain and a UK leading specialist travel company. The Operations & Talent manager role supports the team both operationally and in a professional growth capacity. Lana’s special interests are in supporting the learning and development of the whole team and Lana is KC’s training champion. Managing all aspects of finance and HR, as well as providing executive support to both Katrina and Ellis, Lana is a passionate people focused manager with the drive for success for both the business as a whole and its employees.

Chloe Kerfoot Headshot

Chloe Kerfoot

Digital Marketing Apprentice

Chloe came to us for work experience week during highschool back in 2017. Inspiring her to focus her GCSE subjects around: Media, Graphics, Business and ART, to aid her interests and creativity at The Mirfield Free Grammar. Progressing onto further education at Huddersfield New College studying Media, Business and English A-level, all contributing towards a digital media career goal she has now achieved by joining the team as an apprentice.

A working Yorkshire girl with big dreams, Chloe brings a positive, motivating attitude to the team. Full of ambition to do well and grow, her next goal is advancing onto a degree digital marketing qualification in the future.

Dog laying down

Loki

Office Dog

How we can help you

Strategy

Web

Marketing

Branding

PR

Events

Social Media

Reporting

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Get in touch today to speak with us about how we can help your business achieve its objectives by communicating effectively with your target audience. We’d love to discuss your ideas with you.

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“

KC Communications creates a monthly report that helps to monitor the impact of their work - in my case, PR activity alone. Through the reporting of data and, more importantly, the analysis of that data, they pointed out that whilst traffic to my independently-created website was increasing (because of the PR activity), the bounce rate was high.

This highlighted a risk to the return on investment from PR activity. Because of this insight we were able to redirect their activity to refining my branding, messaging and website structure, before resuming focused PR activity.

As a client I feel reassured that KC Communications is invested in my long-term success and not activity for activity’s sake!

Natasha McCreeshBusiness Coach